Services

Midwest Central Dispatch meets the high standards of reliability required by the security industry and provides protection for what our customers value most in this world.

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We take pride in allowing our customers to customize their accounts and services to meet their specific needs. Alarms present audibly and visually ensure the fastest and most accurate response by our highly trained operators. Our customers can feel confident knowing that if there were an emergency, like a natural disaster, we have an out-of-state back-up Central Station, which is also UL Listed. Alarms we monitor include, but are not limited to:

Fire and Smoke


MCD acts on all Fire Alarms with highest priority, whether they are commercial or residential. According to the USFA, 50.3% of residential fires are due to cooking.

Medical


Protecting your elderly loved ones and getting them help when they may not be able to is top precedence at MCD. The CDC has reported that 1 out of every 3 people over the age of 65 will fall every year, and about 20,000 of those falls are fatal.

Burglar, Panic and Hold Up


When it comes to your home or business, MCD’s primary concern is protecting your assets. On the report of the FBI, in 2017, the average dollar value of property stolen per reported robbery was $1,373 and accounted for a total estimated $438 million in losses.

Redundant Central Station


Our customers can be sure that their business or residence will always be protected! MCD is a redundant central station!

Answering Services


MCD takes each customer interaction as a high priority situation. Our operators are standing by 24/7 to protect you and your customers.

As well as:

  • Open and Close Monitoring
  • Supervisory/Industrial Process
  • Temperature, Carbon Monoxide, and Fluid Levels
  • Card Access
  • Elevators
  • Video Monitoring – COMING SOON!

Our main priority is to ensure that customers have the largest range of alarm monitoring means by proficiently sending signals via: phone lines, internet, cellular or AES-IntelliNET.  We have approximately 5,000 users of AES-IntelliNET and these customers have been able to gain significant revenue, communications, and cost advantages while meeting the high standards of reliability required for the fire and security industry.  Our redundant receivers, phone lines, and databases are just another way that Midwest Central Dispatch secures the protection of what our customers value the most.

For Questions Or Comments Call 866-799-5799

If you need more information feel free to reach out to us and we will get back to you as soon as possible.

Address

Midwest Central Dispatch
120 King Street
Elk Grove Village, IL 60007

Phone

866.799.5799

Fax

847.981.1249

Business Hours

24/7, 365 Days Per Year